Shipping cost from Thailand to trans shipper in USA / EU / ASIA include with Betta fish price from trans shipper place in your country. (All fish need to pass trans shipper only because trans shipper they already have live animal import license for service customers any country.)
Not include handling fee and local shipping from trans shipper place to customers address. Buyer must be pay to trans shipper for receive the betta fish in your country. (Picture for explanation is below)
If dead on arrive (DOA), Should the unlikely event occur that your new fish DOA. You must take the clear picture of fish in the shipping bag and Email the picture back to us within 24 hours.
We will replacement the new fish siblings and similar, Buyer pay shipping cost for new fish replacement or refound money fish cost
We are not responsible for fish that arrive with chewed or damage tail fish, that will be not eat or breed of you, attack their partner or tank mates, or generally fail to thrive after they arrive.